Warranty Policy
Effective Date: 1 Jan 2026, Last Update: 12 June 2026
This Warranty Policy governs all warranty coverage provided by Gear Haven Auto Parts LLC ("Gear Haven", "Company", "we", "our", or "us") for eligible used engines and used transmissions sold through our website, sales representatives, suppliers, and affiliated sales channels.
This Warranty Policy forms part of the Gear Haven Auto Parts LLC Terms & Conditions and applies to all purchases unless otherwise stated in writing.
1. Standard Warranty Coverage
Unless otherwise stated on the invoice, eligible products include a sixty (60) day limited replacement warranty beginning on the date of delivery.
The standard warranty applies only to the specific engine or transmission identified on the original invoice.
2. Extended Warranty Options
Customers may purchase extended warranty protection at the time of sale.
Available extended warranty plans may include:
- 6 Months
- 1 Year
- 2 Years
- 3 Years
Extended warranty coverage applies only when purchased and clearly documented on the original invoice.
3. Covered Products
Warranty coverage may apply to:
- Used Engines
- Used Transmissions
Coverage applies only to internal mechanical failure of the covered component during the applicable warranty period.
4. Replacement-Only Warranty
Gear Haven Auto Parts LLC reserves the right to satisfy warranty obligations through:
- Replacement of the covered component;
- Supply of a comparable replacement component;
- Refund only when replacement is unavailable.
Refunds are not guaranteed and may be issued solely at the Company's discretion when no suitable replacement can be sourced.
5. Installation Requirements
To maintain warranty eligibility, installation must be completed by a professional automotive repair facility.
Customers must retain all supporting documentation, including:
- Installation invoices
- Repair facility information
- Diagnostic reports
- Parts receipts
- Service records
Failure to provide requested documentation may result in denial of warranty coverage.
6. Engine Installation Requirements
For engine warranty coverage to remain valid, the installer should perform all manufacturer-recommended procedures and services.
This may include:
- Replacing oil and filters
- Replacing worn gaskets and seals
- Inspecting cooling systems
- Replacing damaged hoses
- Verifying proper lubrication
- Correctly setting timing components where applicable
Damage resulting from overheating, lubrication failure, contamination, improper installation, or lack of maintenance is not covered.
7. Transmission Installation Requirements
For transmission warranty coverage to remain valid, the installer should perform all manufacturer-recommended procedures and services.
This may include:
- Replacing transmission fluid
- Flushing cooler lines
- Replacing filters where applicable
- Verifying proper programming and calibration
- Inspecting related transmission components
Damage resulting from contamination, improper programming, installation errors, or related vehicle system failures is not covered.
8. Warranty Claim Procedures
All warranty claims must be submitted in writing to:
warranty@gearhavenautoparts.com
Claims must:
- Be submitted within five (5) business days of discovering the issue
- Be submitted before any repair, teardown, replacement, or modification occurs
- Include diagnostic information when requested
- Include photographs, videos, or additional documentation if requested
9. Inspection Rights
Before approving any warranty claim, Gear Haven reserves the right to:
- Request photographs
- Request videos
- Request diagnostic reports
- Require inspection by a qualified repair facility
- Require independent inspection by a third party
Failure to cooperate with a warranty investigation may result in denial of coverage.
10. Return of Covered Component
If a warranty replacement or refund is approved, Gear Haven may require return of the original component.
Customers must follow all return instructions provided by the Company.
Failure to return the requested component may result in denial of replacement or refund eligibility.
11. What Is Not Covered
The following items are specifically excluded from warranty coverage:
- Labor charges
- Diagnostic fees
- Towing charges
- Rental vehicle expenses
- Storage fees
- Lost income
- Lost profits
- Business interruption losses
- Travel expenses
- Consequential damages
- Incidental damages
12. Warranty Void Conditions
Warranty coverage may be denied or voided if any of the following occur:
- Improper installation
- Negligence
- Abuse or misuse
- Racing or competition use
- Off-road use
- Overheating
- Lack of maintenance
- Fluid contamination
- Improper storage
- Unauthorized repairs
- Unauthorized modifications
- Unauthorized tuning
- Electrical failures unrelated to the covered component
- Failure of other vehicle systems
13. Disassembly and Modification Restrictions
Opening, rebuilding, disassembling, modifying, tuning, or altering a covered component without prior written authorization from Gear Haven may void warranty coverage.
14. Supplier Mileage Disclosure
Mileage information is supplied by third-party vendors and is not independently verified by Gear Haven Auto Parts LLC.
Mileage should be considered an estimate only.
15. No Preventive Replacement Coverage
Warranty coverage applies only to actual covered failures.
Recommendations, opinions, assumptions, predictions, or preventive replacement suggestions from mechanics or third parties do not automatically qualify a component for replacement under warranty.
16. Limitation of Liability
To the fullest extent permitted by law, Gear Haven Auto Parts LLC shall not be liable for:
- Labor expenses
- Diagnostic costs
- Towing costs
- Rental vehicles
- Loss of use
- Lost profits
- Business interruption
- Special damages
- Incidental damages
- Consequential damages
The maximum liability of Gear Haven Auto Parts LLC shall never exceed the amount paid by the Customer for the covered component.
17. Relationship to Other Policies
This Warranty Policy should be read together with:
- Terms & Conditions
- Return & Refund Policy
- Shipping Policy
- Freight Damage Policy
- Core Charge Policy
- Fitment Verification Policy
18. Contact Information
Gear Haven Auto Parts LLC
848 Brickell Avenue
Suite PH5-K15
Miami, FL 33131, United States.
Warranty Claims:
warranty@gearhavenautoparts.com
Customer Support:
support@gearhavenautoparts.com
By purchasing a product from Gear Haven Auto Parts LLC, you acknowledge that you have read, understood, and agreed to this Warranty Policy.
