Shipping Policy

Effective Date: January 1, 2026
Last Updated: June 12, 2026

This Shipping Policy governs the shipment and delivery of products sold by Gear Haven Auto Parts LLC ("Gear Haven," "Company," "we," "our," or "us"). By placing an order, you agree to the terms outlined in this Shipping Policy.

This policy forms part of the Gear Haven Auto Parts LLC Terms & Conditions and should be read together with the Warranty Policy, Return & Refund Policy, Freight Damage Policy, and Fitment Verification Policy.

1. Shipping Service Area

Gear Haven Auto Parts LLC ships products throughout the United States.

Standard shipping service is generally available within the contiguous forty-eight (48) states.

Additional shipping charges, restrictions, or transit times may apply for:

• Alaska
• Hawaii
• Puerto Rico
• U.S. Territories
• Remote Locations

2. Order Processing

Orders are processed after:

• Payment verification
• Vehicle information verification
• Supplier confirmation
• Fraud screening review

Order processing times may vary depending on supplier availability and operational conditions.

3. Shipping Methods

Products may be shipped through:

• Freight Carriers
• LTL Freight Services
• Commercial Transportation Providers
• Approved Third-Party Logistics Providers

Shipping methods are selected based on product size, weight, destination, and carrier availability.

4. Estimated Delivery Times

Estimated delivery times are provided solely for convenience.

Actual delivery times may vary due to:

• Supplier delays
• Carrier delays
• Weather conditions
• Traffic disruptions
• Equipment failures
• Labor shortages
• Natural disasters
• Government actions

Gear Haven does not guarantee any specific delivery date unless expressly agreed in writing.

5. Residential Deliveries

Residential deliveries may require additional freight services and fees.

Additional charges may apply for:

• Residential delivery service
• Limited-access locations
• Remote delivery areas
• Special delivery requirements

6. Commercial Deliveries

Commercial addresses, repair facilities, and business locations may qualify for reduced shipping costs depending on carrier requirements and accessibility.

The delivery location must be capable of safely receiving freight shipments.

7. Liftgate Service

Liftgate service is not automatically included with all shipments.

Customers requiring liftgate service must notify Gear Haven before shipment.

Additional charges may apply.

Failure to request liftgate service in advance may result in:

• Delivery delays
• Redelivery charges
• Additional freight charges

8. Delivery Appointment Requirements

Many freight carriers require delivery appointments.

Customers must provide:

• Accurate phone number
• Accurate delivery address
• Availability to receive shipment

Failure to coordinate delivery may result in storage fees, redelivery fees, or return freight charges.

9. Customer Delivery Responsibilities

Customers are responsible for:

• Providing accurate shipping information
• Ensuring access for delivery vehicles
• Being available to receive shipments
• Inspecting shipments upon delivery

10. Freight Terminal Pickup

Certain shipments may be delivered to a freight terminal for customer pickup.

Customers must:

• Inspect the shipment before accepting it
• Verify shipment condition
• Report visible damage immediately

11. Freight Inspection Requirement

Customers must:

• Inspect packaging and visible condition
• Verify shipment contents
• Note damage on the Bill of Lading
• Photograph visible damage
• Report freight damage within 48 hours

Failure to comply may affect eligibility for freight-related claims.

12. Risk of Loss

Risk of loss transfers to the Customer upon delivery of the shipment to the delivery address, freight terminal, repair facility, or designated recipient.

Customers are responsible for safeguarding products after delivery.

13. Failed Delivery Attempts

Customers are responsible for ensuring delivery can be completed successfully.

If delivery cannot be completed due to Customer-related circumstances, additional charges may apply, including:

• Redelivery fees
• Storage fees
• Carrier handling fees
• Return freight charges

14. Refused Shipments

Customers should not refuse delivery without prior written authorization from Gear Haven Auto Parts LLC.

Unauthorized refusal of shipment may result in:

• Original shipping charges
• Return freight charges
• Storage fees
• 25% Restocking Fee

Any approved return remains subject to the Return & Refund Policy.

15. Shipping Address Errors

Customers are responsible for providing accurate shipping information.

Additional charges resulting from incorrect shipping information may be the responsibility of the Customer.

This may include:

• Address correction fees
• Redelivery fees
• Return freight charges

16. Delays Beyond Our Control

Gear Haven Auto Parts LLC shall not be responsible for shipping delays caused by:

• Weather events
• Natural disasters
• Hurricanes
• Floods
• Labor disputes
• Carrier disruptions
• Supplier delays
• Government actions
• Public emergencies
• Cyber incidents

17. Shipment Tracking

Tracking information may be provided when available.

Availability of tracking depends on the carrier and shipment type.

Tracking updates are provided for informational purposes only.

18. Limitation of Liability

To the fullest extent permitted by law, Gear Haven Auto Parts LLC shall not be liable for:

• Carrier delays
• Delivery appointment issues
• Missed deliveries
• Storage fees incurred by third parties
• Loss of use
• Lost profits
• Business interruption
• Indirect damages
• Incidental damages
• Consequential damages

Any liability of Gear Haven shall not exceed the amount paid by the Customer for the affected product.

19. Related Policies

This Shipping Policy should be read together with:

• Terms & Conditions
• Warranty Policy
• Return & Refund Policy
• Freight Damage Policy
• Fitment Verification Policy
• Core Charge Policy

20. Contact Information

Gear Haven Auto Parts LLC
848 Brickell Avenue
Suite PH5-K15
Miami, FL 33131, United States.

Customer Support:
support@gearhavenautoparts.com

Returns:
returns@gearhavenautoparts.com

Warranty Claims:
warranty@gearhavenautoparts.com

By purchasing products from Gear Haven Auto Parts LLC, you acknowledge that you have read, understood, and agreed to this Shipping Policy.