Terms & Conditions
Effective Date: 1 Jan 2026, Last Update : 12 June 2026
These Terms and Conditions ("Agreement") govern all purchases, transactions, quotations, orders, services, communications, and use of the Gear Haven Auto Parts LLC website and services.
By accessing this website, requesting a quote, placing an order, making payment, submitting vehicle information, accepting delivery, or otherwise conducting business with Gear Haven Auto Parts LLC ("Gear Haven," "Company," "we," "our," or "us"), you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions and all incorporated policies.
1. Company Information
Gear Haven Auto Parts LLC
848 Brickell Avenue
Suite PH5-K15
Miami, FL 33131, United States.
Website: gearhavenautoparts.com
Customer Support: support@gearhavenautoparts.com
Warranty Claims: warranty@gearhavenautoparts.com
Legal Notices: legal@gearhavenautoparts.com
2. Business Model Disclosure
Gear Haven Auto Parts LLC operates as an independent automotive parts broker and sourcing company.
The Company generally does not maintain physical inventory and sources products through a nationwide network of automotive recyclers, salvage facilities, dismantlers, distributors, warehouses, and third-party suppliers.
Inventory availability, mileage information, and product specifications are provided by suppliers and may not be independently verified by Gear Haven Auto Parts LLC.
No product is considered available until payment verification and supplier confirmation have been completed.
3. Eligibility
By placing an order, you represent and warrant that:
- You are at least 18 years old.
- You have authority to enter into legally binding agreements.
- You are authorized to use the selected payment method.
- All information provided is accurate and complete.
4. Vehicle Information Verification
Customers must provide accurate vehicle information before any order can be processed.
- VIN Number
- Year
- Make
- Model
- Engine Size
- Engine Code (if applicable)
- Transmission Type
- Any additional information requested by Gear Haven
The Customer is solely responsible for the accuracy of all information submitted.
If incorrect information is provided, any resulting return, exchange, cancellation, reshipment, or related expense shall be treated as a Customer Error Return and may be subject to applicable fees, shipping costs, and restocking charges.
5. Quotes and Pricing
All quotations are subject to supplier availability, inventory verification, shipping verification, pricing verification, and clerical review.
Quotes do not constitute binding offers.
Gear Haven reserves the right to modify, refuse, or cancel any order resulting from:
- Pricing errors
- Inventory discrepancies
- Supplier unavailability
- Technical errors
- Typographical errors
- Fraud concerns
6. Payment Terms
Accepted payment methods may include:
- Credit Cards
- Debit Cards
- ACH Transfers
- Wire Transfers
- Zelle
- Other approved payment methods
Gear Haven may require identity verification, address verification, government-issued identification, signed authorization forms, or additional documentation before processing high-value transactions.
7. Order Acceptance
An order is not accepted until:
- Payment is received
- Vehicle information is verified
- Supplier inventory is confirmed
- Fraud screening is completed
8. Inventory Availability
Because Gear Haven sources products through independent suppliers, inventory availability cannot be guaranteed until supplier confirmation has been obtained.
If inventory becomes unavailable after payment but before shipment, Gear Haven may:
- Offer a comparable replacement
- Offer store credit
- Issue a refund
9. Mileage Disclosure
Mileage information is reported by suppliers and is not independently verified by Gear Haven Auto Parts LLC.
Mileage should be considered an estimate only.
10. Shipping Terms
Shipping and delivery timeframes are estimates only and are not guaranteed.
Gear Haven is not responsible for delays caused by:
- Freight carriers
- Weather events
- Supplier delays
- Labor shortages
- Mechanical failures
- Government actions
- Force majeure events
11. Freight Inspection Requirements
Customers must:
- Inspect packaging and visible condition
- Verify shipment accuracy
- Note any damage on the Bill of Lading
- Photograph visible damage
- Notify Gear Haven within 48 hours
Failure to comply may result in denial of freight-related claims.
12. Core Charges
Certain products may require a refundable core charge.
Core charge amounts will be disclosed before purchase.
Core refunds may be issued only when the returned core meets the requirements of the Company's Core Charge Policy.
13. Order Cancellations
Orders canceled before shipment are eligible for a full refund.
Once a product has shipped, cancellation is no longer permitted and all requests will be governed by the Return & Refund Policy.
14. Returns and Refunds
Customer Error Returns may be accepted at Gear Haven's discretion and may be subject to:
- 25% Restocking Fee
- Return Shipping Charges
- Original Shipping Charges
- Additional Handling Costs
15. Warranty Overview
Unless otherwise stated in writing, eligible products include a 60-Day Replacement-Only Limited Warranty.
The warranty does not cover:
- Labor costs
- Towing expenses
- Storage fees
- Rental vehicle expenses
- Lost income
- Lost profits
- Consequential damages
16. Extended Warranty Plans
Eligible products may qualify for optional extended warranty coverage:
- 6 Months
- 1 Year
- 2 Years
- 3 Years
17. Installation Requirements
- Installation must be performed by a professional repair facility.
- Manufacturer-recommended procedures must be followed.
- Required fluids, filters, seals, and service items must be replaced.
- Installation records must be retained.
Failure to satisfy these requirements may void warranty coverage.
18. Warranty Exclusions
Warranty coverage does not apply to:
- Improper installation
- Negligence
- Abuse
- Racing
- Off-road use
- Overheating
- Lack of maintenance
- Unauthorized repairs
- Modifications
- Improper storage
19. Warranty Claim Procedures
Warranty claims must be submitted to: warranty@gearhavenautoparts.com
Claims must:
- Be submitted in writing
- Include supporting documentation
- Include diagnostic reports when requested
- Be submitted within 5 business days of discovering the issue
- Be submitted before any repair or disassembly occurs
20. Communications Consent
By submitting information to Gear Haven Auto Parts LLC, you consent to receive:
- Phone Calls
- Email Communications
- SMS Messages
- Order Updates
- Warranty Communications
- Service Notifications
Message and data rates may apply.
21. Limitation of Liability
To the fullest extent permitted by law, Gear Haven Auto Parts LLC shall not be liable for:
- Labor costs
- Diagnostic expenses
- Towing expenses
- Rental vehicles
- Loss of use
- Lost profits
- Business interruption
- Indirect damages
- Consequential damages
Gear Haven's maximum liability shall never exceed the amount paid for the product giving rise to the claim.
22. Chargeback Policy
Customers agree to contact Gear Haven Auto Parts LLC before initiating a chargeback.
Initiating a chargeback without first following the Company's dispute, return, or warranty procedures may constitute a breach of this Agreement.
23. Arbitration Agreement
Any dispute arising from transactions with Gear Haven Auto Parts LLC shall be resolved exclusively through binding arbitration in Miami-Dade County, Florida.
24. Class Action Waiver
Customers agree to bring claims solely in their individual capacity and waive participation in class actions or representative proceedings.
25. Governing Law
These Terms and Conditions shall be governed by the laws of the State of Florida.
26. Force Majeure
Gear Haven shall not be liable for delays or failures resulting from events beyond its reasonable control, including natural disasters, freight disruptions, supplier failures, labor disputes, cyber incidents, and governmental actions.
27. Incorporated Policies
- Warranty Policy
- Return & Refund Policy
- Shipping Policy
- Privacy Policy
- SMS Terms
- Cookie Policy
- Core Charge Policy
- Freight Damage Policy
- Fitment Verification Policy
28. Contact Information
Gear Haven Auto Parts LLC
848 Brickell Avenue
Suite PH5-K15
Miami, FL 33131, United States.
Support:
support@gearhavenautoparts.com
Warranty:
warranty@gearhavenautoparts.com
Legal:
legal@gearhavenautoparts.com
By using this website, requesting a quote, placing an order, making payment, or accepting delivery of a product, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
