SMS/Text Messaging Terms
Effective Date: January 1, 2026
Last Updated: June 12, 2026
These SMS/Text Messaging Terms ("SMS Terms") govern the use of text messaging services provided by Gear Haven Auto Parts LLC ("Gear Haven," "Company," "we," "our," or "us").
By providing your mobile phone number and consenting to receive text messages, you agree to these SMS Terms and our Privacy Policy.
1. Types of Messages
Customers may receive text messages relating to:
- Quote follow-ups
- Order confirmations
- Order updates
- Shipping notifications
- Warranty claim updates
- Customer service communications
- Promotional offers
- Marketing communications
2. Consent to Receive Messages
By submitting your phone number through our website, forms, quote requests, checkout process, phone conversations, or other communications, you expressly consent to receive SMS messages from Gear Haven Auto Parts LLC.
Consent may be obtained through:
- Website forms
- Quote request forms
- Online checkboxes
- Email communications
- Verbal consent
- Customer-initiated communications
3. Message Frequency
Message frequency may vary depending on:
- Customer inquiries
- Quote requests
- Order activity
- Warranty claims
- Promotional campaigns
Gear Haven does not guarantee any specific number of messages.
4. Message and Data Rates
Message and data rates may apply according to your wireless carrier's plan.
Customers are solely responsible for any fees charged by their mobile carrier.
5. Opt-Out Instructions
You may opt out of SMS communications at any time.
To stop receiving text messages:
- Reply STOP to any SMS message
- Email support@gearhavenautoparts.com
- Contact customer support
After opting out, you may receive a final confirmation message confirming your request.
6. Help Instructions
For assistance regarding our SMS program:
- Reply HELP to a received message
- Email support@gearhavenautoparts.com
7. Supported Carriers
Message delivery may depend upon your wireless carrier and network availability.
Gear Haven Auto Parts LLC is not responsible for delayed, undelivered, or failed messages caused by carriers or network providers.
8. Customer Responsibilities
Customers are responsible for:
- Providing an accurate mobile number
- Maintaining current contact information
- Updating contact details when necessary
- Notifying Gear Haven if a number changes
9. Wireless Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
Message delivery may be affected by:
- Network conditions
- Carrier restrictions
- Device settings
- Service interruptions
10. Promotional Communications
Customers who provide consent may receive promotional communications regarding:
- Special offers
- Product availability
- Warranty promotions
- Company announcements
Customers may opt out at any time using the procedures described in this policy.
11. Privacy and Data Usage
Information collected through SMS communications may be used for:
- Customer service
- Order processing
- Warranty administration
- Marketing communications
- Business operations
- Legal compliance
Information collected through SMS communications is governed by the Gear Haven Auto Parts LLC Privacy Policy.
12. Prohibited Uses
Customers may not use Gear Haven's messaging services to:
- Transmit unlawful content
- Send fraudulent information
- Harass or threaten others
- Violate applicable laws or regulations
13. Service Availability
SMS services may be modified, suspended, interrupted, or discontinued at any time without prior notice.
Gear Haven does not guarantee uninterrupted access to messaging services.
14. Limitation of Liability
To the fullest extent permitted by law, Gear Haven Auto Parts LLC shall not be liable for:
- Delayed text messages
- Undelivered messages
- Carrier service interruptions
- Network failures
- Lost data
- Indirect damages
- Consequential damages
The Company's maximum liability shall not exceed the amount paid by the Customer, if any, for the transaction giving rise to the claim.
15. Changes to SMS Terms
Gear Haven Auto Parts LLC reserves the right to modify these SMS Terms at any time.
Updated versions become effective upon posting to the website.
16. Related Policies
These SMS Terms should be read together with:
- Terms & Conditions
- Privacy Policy
- Cookie Policy
17. Contact Information
Gear Haven Auto Parts LLC
848 Brickell Avenue
Suite PH5-K15
Miami, FL 33131, United States.
Customer Support:
support@gearhavenautoparts.com
Privacy Requests:
privacy@gearhavenautoparts.com
By providing your mobile phone number and receiving SMS communications from Gear Haven Auto Parts LLC, you acknowledge that you have read, understood, and agreed to these SMS/Text Messaging Terms.
