Privacy Policy

Effective Date: January 1, 2026
Last Updated: June 12, 2026

Gear Haven Auto Parts LLC ("Gear Haven," "Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect information obtained through our website, communications, services, quote requests, orders, warranty claims, and other interactions.

By accessing our website, submitting information, requesting a quote, placing an order, communicating with us, or using our services, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that identifies, relates to, describes, references, or could reasonably be linked to an individual or household.

Information collected may include:

• Full Name
• Email Address
• Phone Number
• Mailing Address
• Billing Address
• Shipping Address
• Vehicle Identification Number (VIN)
• Vehicle Information
• Order Information
• Payment Information
• IP Address
• Browser Information
• Device Information
• Communication Records

2. Information You Provide

You may provide information directly to us when:

• Requesting a quote
• Submitting a contact form
• Placing an order
• Requesting warranty service
• Submitting a return request
• Communicating by phone, email, or SMS
• Participating in surveys or promotions

3. Vehicle Information

Because Gear Haven Auto Parts LLC specializes in used engines and used transmissions, we may collect vehicle-related information necessary to identify compatible products.

Vehicle information may include:

• VIN Number
• Year
• Make
• Model
• Engine Size
• Engine Code
• Transmission Type
• Drive Type
• Vehicle Configuration

This information is used solely for product sourcing, fitment verification, customer support, warranty administration, and related business purposes.

4. Automatically Collected Information

When you visit our website, certain information may be collected automatically.

This information may include:

• IP Address
• Browser Type
• Device Type
• Operating System
• Referring URLs
• Pages Visited
• Time Spent on Website
• Clickstream Data
• General Geographic Information

5. Cookies and Similar Technologies

We may use cookies, tracking technologies, pixels, tags, scripts, and similar technologies to improve website functionality, analyze traffic, measure advertising effectiveness, and enhance user experience.

Cookies may be used to:

• Remember user preferences
• Improve website performance
• Analyze website traffic
• Measure marketing effectiveness
• Support advertising campaigns

6. Google Analytics

Our website may use Google Analytics to collect information regarding website usage and visitor behavior.

Google Analytics may collect information such as:

• Pages viewed
• Session duration
• Traffic sources
• User interactions
• Device information

Google Analytics data helps us improve website performance and customer experience.

7. Google Tag Manager

We may utilize Google Tag Manager to manage website tags and tracking technologies.

Google Tag Manager itself generally does not store personal information but may facilitate deployment of other analytics and advertising technologies.

8. Google Ads Conversion Tracking

Our website may utilize Google Ads Conversion Tracking to measure advertising performance and determine the effectiveness of marketing campaigns.

This technology may collect information regarding actions taken after users interact with advertisements.

9. Meta Pixel (Facebook Pixel)

We may use Meta Pixel and related technologies provided by Meta Platforms, Inc. to measure advertising effectiveness, analyze website activity, and support advertising campaigns.

Meta may receive information regarding your interactions with our website.

Use of Meta services remains subject to Meta's own privacy practices and policies.

10. How We Use Information

We may use collected information for business purposes including:

• Providing quotes
• Processing orders
• Verifying vehicle compatibility
• Processing payments
• Coordinating shipping
• Providing customer service
• Administering warranties
• Managing returns
• Preventing fraud
• Improving website functionality
• Marketing products and services
• Complying with legal obligations

11. Email Communications

By providing your email address, you may receive:

• Quote follow-ups
• Order confirmations
• Shipping notifications
• Warranty communications
• Promotional offers
• Customer service responses

You may unsubscribe from promotional email communications using the instructions provided within the email.

12. SMS and Phone Communications

By submitting your phone number, you consent to receive communications from Gear Haven Auto Parts LLC regarding:

• Quote follow-ups
• Order updates
• Warranty updates
• Customer service communications
• Promotional messages

Message and data rates may apply.

Consent is not a condition of purchase.

13. Call Recording and Monitoring

Telephone calls with Gear Haven Auto Parts LLC may be monitored or recorded for quality assurance, training, dispute resolution, fraud prevention, and customer service purposes where permitted by law.

14. Information Sharing

We do not sell personal information for monetary compensation.

However, we may share information with trusted service providers and business partners when reasonably necessary to operate our business.

Information may be shared with:

• Automotive Suppliers
• Shipping Companies
• Freight Carriers
• Payment Processors
• Cloud Service Providers
• Marketing Platforms
• Analytics Providers
• Professional Advisors
• Government Authorities when legally required

15. Lead and Customer Information Storage

Customer and lead information may be stored using secure cloud-based productivity, communication, customer management, and business administration systems utilized by Gear Haven Auto Parts LLC and its service providers.

We maintain reasonable safeguards designed to protect information from unauthorized access, disclosure, or misuse.

16. Data Retention

Gear Haven Auto Parts LLC retains personal information for as long as reasonably necessary to fulfill business purposes, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.

Retention periods may vary depending on:

• Order history
• Warranty claims
• Return requests
• Tax obligations
• Legal requirements
• Business operations

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of such information.

17. Data Security

Gear Haven Auto Parts LLC implements commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information.

Security measures may include:

• Access controls
• Password protection
• Restricted system access
• Secure communication methods
• Monitoring for unauthorized activity

Despite our efforts, no internet transmission, website, database, cloud platform, or electronic storage system can be guaranteed to be completely secure.

Accordingly, we cannot guarantee absolute security of any information.

18. Payment Information

Payment transactions may be processed through third-party payment processors.

Gear Haven Auto Parts LLC generally does not store complete payment card numbers on its servers.

Payment information may be subject to the privacy and security practices of the applicable payment processor.

19. Third-Party Websites

Our website may contain links to third-party websites, platforms, services, or resources.

Gear Haven Auto Parts LLC does not control and is not responsible for the privacy practices, content, or security of third-party websites.

Users should review the privacy policies of third-party websites before providing personal information.

20. Advertising and Remarketing

We may use advertising technologies to display advertisements and measure campaign performance.

Advertising partners may use cookies, pixels, and similar technologies to:

• Measure advertising effectiveness
• Track conversions
• Deliver relevant advertisements
• Improve marketing performance

Users may be able to manage advertising preferences through their browser settings, advertising platform settings, or applicable opt-out tools.

21. Do Not Track Signals

Some web browsers may transmit "Do Not Track" signals.

Because there is currently no universally accepted standard for responding to such signals, Gear Haven Auto Parts LLC may not respond to Do Not Track requests.

22. Children's Privacy

Our website and services are intended for adults and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 years of age.

If we become aware that information has been collected from a child under 13 without appropriate consent, we will take reasonable steps to remove such information.

23. California Privacy Rights

California residents may have certain rights regarding their personal information under applicable California privacy laws, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

Subject to applicable law, California residents may have rights to:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Request information regarding categories of information collected
• Request information regarding categories of disclosures
• Exercise certain privacy rights without discrimination

Additional California-specific disclosures may be provided in our California Privacy Notice.

24. Access, Correction, and Deletion Requests

Subject to applicable law, individuals may request:

• Access to personal information
• Correction of inaccurate information
• Deletion of eligible information

To protect privacy and security, we may verify identity before processing requests.

Certain information may be retained where permitted or required by law.

25. Marketing Opt-Out Rights

Individuals may opt out of promotional communications at any time.

Opt-out methods may include:

• Using unsubscribe links in emails
• Replying STOP to eligible SMS messages
• Contacting Gear Haven directly

Even after opting out of marketing communications, transactional and service-related communications may continue when necessary.

26. Legal Compliance and Disclosure

Gear Haven Auto Parts LLC may disclose personal information when reasonably necessary to:

• Comply with legal obligations
• Respond to court orders
• Respond to lawful government requests
• Protect company rights
• Investigate fraud
• Enforce agreements
• Protect customers and the public

27. Business Transfers

If Gear Haven Auto Parts LLC undergoes a merger, acquisition, restructuring, sale of assets, financing transaction, or similar business event, personal information may be transferred as part of the transaction, subject to applicable law.

28. Changes to This Privacy Policy

Gear Haven Auto Parts LLC reserves the right to modify this Privacy Policy at any time.

Updated versions will become effective upon posting to the website unless otherwise required by law.

Continued use of our website or services following publication of an updated Privacy Policy constitutes acceptance of the revised policy.

29. Privacy Contact Information

Questions, requests, or concerns regarding this Privacy Policy may be submitted to:

privacy@gearhavenautoparts.com

For general customer support:

support@gearhavenautoparts.com

30. Contact Information

Gear Haven Auto Parts LLC
848 Brickell Avenue
Suite PH5-K15
Miami, FL 33131, United States.

Privacy Requests:
privacy@gearhavenautoparts.com

Customer Support:
support@gearhavenautoparts.com

Warranty Claims:
warranty@gearhavenautoparts.com

By using the Gear Haven Auto Parts LLC website, submitting information, requesting a quote, placing an order, communicating with the Company, or otherwise using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.